A LITTLE HELP
Room for questions.
While is made by ChamsDel Online LLC. For help with games, purchases, or privacy, email support@chamsdel.online. Include your app version and a short description of the issue. Never send passwords or payment card details.
How do I restore While Plus?
Open While → Settings → Restore purchases. Use the same Apple Account that made the purchase and an internet connection. You can also restore from the While Plus purchase screen.
Is While Plus a subscription?
No. It is an optional one-time purchase that unlocks the six-game collection, personalized mixes, and detailed history. There is no automatic renewal. Quick Tap and Shape Fit remain free.
Can I play offline?
Yes. All games are bundled with the app. Purchases and restoration need an internet connection.
What happens if I’m called away?
Tap “I’m being called” and save your session. Return through “Continue your break.” Backgrounding the app pauses play. A pattern’s viewing countdown continues so it is not extended by leaving the app. An interrupted individual reaction trial restarts so it does not distort your timing.
Where is my progress?
Progress stays on the device where you played. It does not automatically sync. Removing the app may remove your game history; restoring a purchase restores access, not scores.
Can I request a refund?
Apple handles billing and refund requests. Visit Apple’s Report a Problem website and follow its instructions.
Do scores measure intelligence or health?
No. They describe your play in While. Reaction timing is approximate and device-dependent. While does not diagnose conditions or claim health benefits.
ChamsDel Online LLC
304 S. Jones Blvd #3646
Las Vegas, NV 89107, United States