Your moments belong to you.

ChamsDel Online LLC operates While, the iPhone game app, and getwhile.app. This policy explains how information is handled when you play, buy While Plus, visit this website, or contact us.

Your games stay on your device

App preferences, scores, game history, and unfinished sessions are saved locally on your device. While keeps up to 1,000 completed rounds. We do not upload this gameplay information or use it to train AI. There is no While account, social profile, chat, advertising SDK, or gameplay analytics SDK. Progress does not automatically sync between devices. Deleting the app may delete progress; your device’s backup settings can affect backup copies.

The website’s playable previews run in your browser. Preview selections, patterns, reaction times, and scores remain in temporary browser memory and are not uploaded to us. Reloading or leaving the page resets them.

Purchases and restoration

Apple processes payments for While Plus. We use RevenueCat to validate purchases and manage access and restoration. RevenueCat assigns a random app user identifier and processes transaction and purchase history, entitlement status, and technical information such as app version and platform needed to provide the service. These records support app functionality, fraud prevention, and revenue reporting. We do not receive your payment card details.

We do not send your name, email address, advertising identifier, or game scores to RevenueCat. We do not link its anonymous identifier to a While account. Purchase services need an internet connection, even though the games can be played offline. Read RevenueCat’s privacy policy and Apple’s privacy policy.

Website visits and support

Vercel hosts this website and may process request information, including IP address, browser details, requested pages, and security logs, to deliver and protect it. We have not added advertising trackers, marketing cookies, or an analytics SDK to this website. Hosting security features may use technically necessary storage. See Vercel’s privacy policy.

If you email support, we receive the message, your email address, and any attachments you choose to send. We use them to answer your request and resolve problems. Please do not include payment card details or sensitive health information. Opening an external link or sending email is subject to the destination service’s privacy practices.

How and why information is used

We use information to deliver requested purchases and support, protect the service, and meet applicable recordkeeping obligations. Where data protection law requires a legal basis, these uses rely on performing our contract with you, our legitimate interests in operating a secure service and responding to requests, or legal obligations, as applicable. We do not sell personal information or share it for cross-context behavioral advertising.

Service providers process information on our behalf where applicable. We may also disclose information when legally required, to protect rights or safety, or as part of a business transfer with appropriate safeguards. Providers may process information in the United States or other countries, under the safeguards applicable to their services.

Retention, deletion, and your choices

In the app, Settings → Erase local progress removes local preferences, scores, and the saved session. It does not refund a purchase or erase Apple’s transaction records. Restore purchases can recover the unlock with the same Apple Account; it does not restore game history.

We retain support correspondence only as reasonably needed to address requests, maintain relevant records, and meet legal obligations. Apple and RevenueCat may retain transaction information for purchase restoration, fraud prevention, and legal requirements. We do not promise deletion of records we are required to keep.

Depending on where you live, you may have rights to access, correct, delete, obtain a copy of, or restrict or object to processing of personal information. Contact us to exercise those rights or raise a concern. We may need information to verify your request; because the app uses anonymous identifiers, we may be unable to locate purchase records from your email alone. You may also complain to your local data protection authority. We use reasonable safeguards, but no storage or transmission method is completely secure.

Children

While does not ask for age, location, photos, contacts, or health data. It has no account registration, chat, or user-submitted content. We do not knowingly collect children’s personal information through support. A parent or guardian who believes a child sent us personal information can contact us to request deletion. Apple’s parental and purchase controls apply to purchases.

Contact

ChamsDel Online LLC
304 S. Jones Blvd #3646
Las Vegas, NV 89107, United States
support@chamsdel.online

Changes to this policy

We will update this page and its date when our practices change. Material changes will be communicated as required by applicable law. See also our Terms of Use, app license information, and support page.